Essay: The application of Internet research in the newsroom

This is a written essay for my Computer-Assisted Reporting subject in Taylor's College.

Discuss the application of Internet research in the newsroom.

By Max Koh

Intro

It is said that Internet has revolutionised journalism in many ways. The advent of the Internet has not only changed what is reported and how it is reported, it is also a virtually endless source of information for reporters to research and gather information. The Internet has also become a far-reaching communication medium that presents all kinds of content in a myriad of formats (Reddick & King, 2001) to its audiences. The reality, said Hatchen and Scotton (2007), is that through today’s interconnected and globalised world, people everywhere easily learn about and are affected by news.

As news finds new ways to be disseminated, the Internet has also changed the news-gathering process for journalists. The vastness of information made available and the myriad of new tools has changed the way journalists work and given rise to new practices such as ‘contextualise journalism’, which facilitates the use and application of multimedia, interactivity, hypertext, and customisation (Pavlik, 2001) and the emerging role of the ‘multimedia journalist’ (Reddick and King, 2001). At the heart, however, lies the term ‘computer-assisted reporting’ (CAR) which Garrison (1998) explains, encompasses anything that uses computers to aid the news-gathering process.

This paper seeks to discuss the role of the Internet as an information resource for journalists. We will discuss the role of databases and other sources of information on the Internet and how they have changed the practice of journalists in newsrooms. We will also look at emerging trends on the Internet that is shaping newsroom practices, as well as ethical and legal implications associated with Internet as an information resource for journalists.

Internet improves dissemination of news

Twenty years ago, the research tools available for journalists were only the library archives, or communicating with sources via phone, fax, or talking in person. Today, journalists have access to online archives, research papers, government websites, forums made available on the Internet. Internet applications such as Facebook, Twitter, Google, and blogs also changed the way how journalists obtain facts and views. Simply put, the Internet has opened up many new channels and possibilities for journalists to gather information. Newsroom culture today is vastly different compared to twenty years ago.

Allan (2005) argues that the Internet has improved news dissemination in terms of immediacy, depth and interactivity. The ability for journalists to deliver news as such is also much owed to the way how journalists have access to a plethora of information on the Internet which allows reporting with depth, immediacy and better interactivity. Allan asserts that the Oklahoma bombing in 1995 was a landmark moment for journalistic Internet research. Within moments a bomb was detonated in front of the Alfred P. Murrah Building, killing 168 people, including 19 children- Internet news sites posted breaking news online. This was especially important as the Internet was still in its infancy then. Discussion forums, eyewitness accounts, and information detailing the event appeared on various sites.

Journalists and news sites such as Oklahoma City Daily and New York Times were able to quickly gather these information; detailed eye-witness accounts, types of bombs used in terrorist attacks, locator map, the latest story from Associated Press (AP), views from experts and put them up on their websites. This particular episode has demonstrated how the Internet has paved the way for journalists to gather information at a faster immediacy and with depth not possible with traditional media. Oakes (1995) observed that journalists were now able to access to information in form of raw news, opinions, and condolences not seen before the Internet. This event presages what the future of online will be, he acutely asserts.

In the coming months, the reliability of information made online increasingly became a matter of dispute, especially pertaining to the circumstances surrounding the 747 Boeing plane crash. On 17 June 1996, the airliner was en route from New York to Berlin when it plunged into the Atlantic Ocean. Rumours of conspiracy theories and terrorist attacks began to circulate the Internet as journalists scramble to gather and post news on the Internet. While these information turned out to be nothing more than rumours, practitioners have observed that ‘there is an immediate acceptance of information on the Internet’ (Canon, 1997). In order to sift through the fact from fiction, journalistic principles such truth, balance, and accuracy are still key foundations. Newsday journalist Ford Fessenden (cited in Campbell 1997) said that the newspaper’s coverage ‘owes a great debt to the technology of CAR where hourly consultation of the Internet and daily querying of safety databases become routine’.

Emerging form of contextualised journalism

As the Internet opens up new channels for information gathering, the role as gatekeepers becomes an increasingly challenging one for journalists. As myriad of information and views are made available on the Internet, it is important that journalists place stories into their proper contexts. Pavlik (2001) describes the emerging form of contextualised journalism, which produces multi-dimensional news; more engaging reporting and complete stories. The multimedia journalist of the twenty-first century then will have to become more skilful storyteller and act as a guide in linking news with a wider set of contextualising events and circumstances (Franklin et al, 2005). The convergence of different digital platforms makes it necessary for journalists to master the different set skills of gathering and disseminating news. Now, journalists not only have to edit the various sources from its various formats, but translate and contextualise them into different formats for dissemination.

There are different kinds of sources available to journalists on the Internet. As the web matures, journalists are becoming more proficient as multimedia journalist in contextualising and separating the fact from fiction; the newsworthy from the irrelevant. In addition to the non-digital resources available (cuttings, archival materials), offline digital resources (CD-Rom, DVD-Rom etc), there is a plethora of sources on the Internet such as databases, blogs, archives, forums etc. However, with great resources comes great responsibility. And the change of journalistic practices.

Greater accuracy and accountability

Alysen et al (2003) observes that the Internet necessitates journalists to be more accountable for their news report. As members of the public have access to the same resources, they can compare news report to the original sources. Therefore, it is imperative that journalists do not misinterpret information or take it out of context. Web deadlines have also become more fluid, compared to reporting for traditional media. Pressure is added to the multimedia journalists who now have earlier deadlines and must also repackage them for different mediums and audiences. The Internet demands for more accurate reports as their stories allow scrutiny by worldwide audiences online.

The rise of citizen journalism

The Internet has also seen an emerging form of citizen journalism. Where once journalistic institutions are seen as the sole authoritative source of news, an increasing number of people are turning to alternative sources such as blogs (Rocky’s Bru, Screenshots) and alternative news sites (Drudge Report, OhMyNews). While some has perceived this as a threat to traditional journalism, Lasica (2003) observes that blogs and organisational journalism work together to produce higher standards of journalism that will benefit audiences and promotes the democratisation of society. Ordinary people can be journalists, thus giving rise the term ‘citizen journalists’. Lasica observes a new form of participatory journalism, as ‘individuals play an active role in the process of collecting, reporting, sorting, analysing and dissemination news and information- a task once reserved almost exclusively to the news media’.

Greater interaction between journalists and citizens

Websites such as OhMyNews allows intense online interaction allows journalists and citizens to work together to provide a more concise and comprehensive reporting (Min, 2005). The new interactivity between readers and news institution through the Internet is exemplified by BBC News during the London 7/7 bombing. Within hours when terrorist bombs exploded on London subways and a bus, BBC received more than 1,000 photographs, 20 amateur videos, 4,000 text messages and 20,000 e-mails (Sambrook, 2005). BBC incorporated images and the different experiences of citizens into their stories. Sambrook further asserts that the new relationship has not only changed how journalists work, but further emphasises the journalist’s role to add value, analysis, context, background and range to the news stories.

New info-gathering tools

This is an exciting times for journalism. As the Internet continues to evolve, so is the news-gathering process for journalists. The Internet offers many tools to help journalists to gather information. Apart from e-mails, forums, and chat rooms, journalists now can obtain information and views through Web 2.0 applications such as Twitter, Facebook, Youtube, wikis, blogs and also Internet Protocol Television (IPTV) (Beckett, 2008). Technologies now allow journalists to work from anywhere in the world, negating even the needs of entering the newsroom. Nevertheless, journalists should operate within the ethical and legal framework as credibility is demanded in this age of information proliferation.

Conclusion

In conclusion, it is imperative that journalists continue to uphold the standards of journalistic principles and values in gathering and disseminate news. While the Internet has changed how journalists work (and thus giving rise to new terms such as multimedia journalist, contextualised journalism, citizen journalism etc) and opened new ways to gather news, the role and ideals of journalism remain the same. More than before, journalists must be increasingly accountable, accurate, and multi-skilled in serving the public’s interests.

(1531 words)





References

Allan, S 2005, ‘Chapter 5: News on the Web,’ Journalism: critical issues, OUP, England, p.67-84.

Alysen, B Sedorkin, G Oakham, M & Patching, R 2003, Reporting in a multimedia world, Allen & Unwin, Sydney.

Beckett, C 2008, ‘Supermedia: the future as networked journalism’, openDemocracy, viewed on 1 April 2009, <>.

Campbell, D 1997, ‘Untapped Sources’, Guardian, 10 July.

Franklin, B, Hamer, M, Hanna, M, Kinsey, M, Richardson, JE 2005, Key Concepts in Journalism, SAGE, London.

Garrison, B 1998, Computer-assisted reporting, 2nd ed. Lawrence Erlbaum Associates, New Jersey.

Hatchen, A & Scotton, JF 2007, The world news prism, Blackwell Publishing, Victoria.

Min, JK 2005, ‘Journalism as a Conversation’, Niemen Reports, vol. 59, no.4, pp.17-19, viewed on 1 April 2009, <>.

Pavlik, JV 2001, Journalism and new media, University Press, New York.

Reddick, R & King, E 2001, The online journalist: Using the Internet and other electronic Sources, 3rd ed, Harcount Brace and Company, Florida.

Sambrook, R 2005, ‘Citizen Journalism and the BBC’, Niemen Reports, vol. 59, no.4, pp.13-16, viewed on 1 April 2009, .